Terms of Service

Terms of Service

Article 1 [Purpose]
These terms and conditions (the "Terms") are designed to define the rights, obligations, and responsibilities between Xsailr, Inc. (the "Company") and users regarding the use of Xsailr services (the "Service") provided by the Company.
Anyone wishing to use the Service must carefully read these Terms, and if you do not agree to them, you should not indicate your agreement, register, access, or use the Service.

Article 2 [Definitions]
The terms used in these Terms are defined as follows. Terms not defined in this section will follow separate page guides on the Company’s site or relevant laws and regulations, and any terms not defined by law will follow common practice.

  1. “Company” refers to the virtual business entity set up by the Company to provide users with goods or services ("Goods, etc.") using computers or other information communication facilities. It also refers to the operator of mobile applications and websites (the "Site") created and run by the Company.
  2. “Service” refers to all digital content and services provided by the Company to users through mobile applications, websites, and various devices, including wired and wireless equipment.
  3. “User” refers to members and non-members who access the Site and use the Service provided by the Company.
  4. “Member” refers to a user who has entered into a usage contract with the Company and is assigned an ID, allowing them to receive information from the Company and continuously use both paid and free services.

Article 3 [Other Applicable Laws]

  1. The Company may establish separate terms or operating policies for individual services, and if these conflict with the general Terms, the specific terms or policies will take precedence.
  2. Any matters not specified in these Terms will follow the laws related to consumer protection in electronic commerce, the Act on the Regulation of Terms and Conditions, and other applicable laws and regulations or common practices.

Article 4 [Explanation and Revision of Terms]

  1. The Company will post the contents of these Terms on the mobile application and website to ensure members can easily access them.
  2. These Terms become effective when a user agrees to them during membership registration.
  3. The Company may revise these Terms in compliance with applicable laws, including the Consumer Protection Act in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Basic Act on Electronic Documents and Electronic Commerce, the Digital Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Consumer Protection Act. If the Terms are revised, the Company will notify members at least seven days before the new terms take effect via notice on the Site. If the changes are unfavorable to users, a grace period of at least 30 days will be provided.
  4. Members are responsible for checking the latest version of the Terms, which will be periodically updated and posted in the Service. When purchasing paid services, members will have the opportunity to review any new conditions. If a member does not agree to the revised terms, they may reject them within the designated period, and if they do not, it will be considered acceptance of the changes.

Article 5 [Provision and Changes to Service]

  1. The Company provides digital content and services to users through mobile applications and websites.
  2. The Company may change the content of the goods or services provided due to product shortages or technical changes.
  3. The form, function, and design of the services provided by the Company may change or be discontinued as necessary. The Company is not required to provide individual notification for such changes but will notify members through service announcements or email if the changes are unfavorable.
  4. The Company is not responsible for damages incurred by members due to changes in service content, provided there was no intentional wrongdoing or negligence by the Company.

Article 6 [Receiving Advertising Information]

  1. The Company may send users advertising information such as personalized service recommendations, event notifications, and promotions through email, SMS, push notifications, or phone calls. Users can refuse to receive such communications at any time.
  2. Consent to receive advertising can be withdrawn at any time without affecting the ability to use the Company’s services. However, if users opt out, they may not receive information about discounts or events.
  3. Users can adjust their settings to refuse advertising notifications or re-enable them via the service's internal settings page.

Article 7 [Service Interruption]

  1. The Company may temporarily suspend service due to maintenance, equipment replacement, or network failure. In such cases, the Company will notify users in advance according to Article 11 (Notice to Members). If prior notice is not possible due to unavoidable circumstances, the Company will notify users afterward.
  2. The Company may conduct regular inspections necessary to provide the Service, with inspection times announced on the Service screen.
  3. If the Service becomes unavailable due to business transitions, mergers, or other circumstances, the Company will notify members in accordance with Article 11. Users will be compensated based on the conditions initially provided by the Company.

Article 8 [Membership Registration]

  1. Membership is established when a user agrees to the terms and completes the registration process, and the Company accepts the application.
  2. The Company may reject membership applications under the following circumstances:
    (1) If the applicant has previously had their membership revoked under Article 9, Paragraph 3. However, exceptions may be made if more than three years have passed since revocation, and the Company permits re-registration.
    (2) If the applicant uses another person’s identity for malicious purposes
    (3) If the applicant provides false information or does not provide required information
    (4) If technical difficulties prevent the Company from processing the application
    (5) If the applicant is under 14 years old
  3. The contract for membership is considered established when the Company’s acceptance is delivered to the member.

Article 9 [Termination of Membership and Loss of Qualification]

  1. The Company may restrict or suspend a member’s qualifications under the following circumstances:
    (1) If the member provided false information during registration
    (2) If the member fails to pay for goods or services purchased from the Company
    (3) If the member interferes with others' use of the Service or misuses the information of others
    (4) If the member violates laws or the Terms by using the Company for illegal purposes
  2. If the same violation is repeated twice within 14 days or if the issue is not resolved, the Company may terminate the member's qualifications.
  3. In such cases, the Company will notify the member of the termination and provide at least 14 days to explain their actions before the membership is revoked.

Article 10 [Management of IDs and Passwords]

  1. Members are responsible for managing their IDs and passwords and must not transfer or lend them to others.
  2. The member is solely responsible for any losses or damages caused by the transfer or lending of their ID and password.
  3. If a member’s ID or password is stolen or used without authorization, they must immediately notify the Company, and the Company will do its best to resolve the issue promptly.

Article 11 [Notice to Members]

  1. The Company may notify members through email or other methods agreed upon in advance.
  2. For large groups of members, the Company may post notices on the site for one week instead of sending individual notifications. However, individual notifications will be provided for significant issues related to personal transactions.

Article 12 [Formation of Service Use Contracts and Payment Methods]

  1. Members may apply to use paid services through the following steps or a similar procedure:
    (1) Viewing and selecting content
    (2) Clicking “Pay”
    (3) Reviewing the order and payment amount (refund policy provided)
    (4) Selecting the payment method
    (5) Confirming the payment amount
    (6) Completing the payment
  2. Members can pay for services using various methods, including:
    (1) Account transfers such as phone banking, internet banking, or mail banking
    (2) Card payments such as prepaid, debit, or credit cards
    (3) Direct deposit
    (4) Payment via electronic money
    (5) Payment with points or credits provided by the Company
    (6) Payment using gift cards recognized by the Company
    (7) Payment via phone or mobile device
    (8) Other electronic payment methods
  3. The Company may provide some services free of charge for certain service items or periods.
  4. For paid services, members can pay using credit cards, direct deposits, or other methods designated by the Company. Certain restrictions may apply depending on the payment method.
  5. The Company may withhold approval of paid service requests for reasons such as unpaid fees or inconsistencies in payment amounts.
  6. A service use contract is formed when the Company notifies the member of its approval after receiving a payment request.
  7. Members are responsible for any damages caused by payment failures, and the Company may attempt to charge the user again after the payment information is updated.

Article 13 [Company’s Obligations]

  1. The Company will not engage in activities prohibited by law or contrary to public morals and will make its best efforts to provide continuous, stable services as required by these Terms.
  2. The Company will maintain a security system to protect members' personal information and comply with its Privacy Policy.
  3. If equipment failures or data loss occurs during service improvement, the Company will make every effort to repair or recover the system without delay unless it is impossible to resolve due to natural disasters.